1. Home
  2. Docs
  3. Product License Manager
  4. Email Templates

Email Templates

Four transactional emails ship active by default, so customers hear from you the moment something changes on their license — no extra setup required.

Product License Manager
Template Trigger Default Subject
Welcome / License On license created Welcome — here's your license key
Renewal Reminder 7 days before expiry Your license expires in 7 days
License Expiring On expiry date Your license has expired
Failed Payment On payment failure Action required: your payment failed

Click Preview to see exactly what the customer receives, or Edit to adjust the copy, subject line, or merge fields to match your brand voice.

TIP  Keep the Welcome email's subject line specific ("here's your license key") rather than generic ("thanks for your purchase") — customers searching their inbox during a support request find it far faster.

How can we help?